You Do Not Have a Working Internet Connection. Check Your Settings and Try Again.

Troubleshooting network problems in Windows

If you can't get email, browse the web, or stream music, chances are yous're not connected to your network and can't get onto the internet. To fix the problem, here are some things you lot can attempt.

Things to try start

Endeavour these things first to help yous fix or narrow down the connection problem.

• Make sure Wi‑Fi is turned on. Select the "No internet connection" icon on the right side of the taskbar, and brand sure Wi-Fi is turned on. If information technology isn't, select it to plough it on. Too, brand sureAirplane fashion is turned off.

• Select Manage Wi-Fi connections (>) on the Wi-Fi quick setting, meet if a Wi-Fi network you recognize and trust appears in the list of networks. If it does, select the Wi-Fi network, and they try to connect to it. If information technology saysConnected underneath the network name, selectDisconnect, wait a moment, and then selectConnect again.

• Try connecting to a network on a dissimilar frequency ring. Many consumer Wi-Fi routers broadcast at two different network frequency bands: ii.four GHz and 5 GHz. These volition appear every bit split networks in the list of available Wi-Fi networks. If your listing of available Wi-Fi networks includes both a 2.four GHz network and a v GHz network, attempt connecting to the other network. To learn more about the differences between 2.4 GHz networks and 5 GHz networks, check out Wi-Fi issues and your dwelling layout.

• Make sure the concrete Wi‑Fi switch on your laptop is turned on. (An indicator calorie-free usually shows when information technology's on.)

• Run the Network troubleshooter. The Network troubleshooter tin can help diagnose and fix common connectedness problems.

To run the Network troubleshooter

1. Select theStart button, then type settings. SelectSettings>System > Troubleshoot > Other troubleshooters.

2. UnderOther, selectNetwork Adapter > Run.

3. Follow the steps in the troubleshooter and see if that fixes the trouble.

• Restart your modem and wireless router. This helps create a new connection to your internet service provider (ISP).

  When you practise this, everyone that is continued to your Wi-Fi network will be temporarily disconnected. The steps you take to restart your modem and router can vary, but hither are the full general steps.

Annotation:If yous have a cablevision modem/Wi-Fi router philharmonic device, you just need to follow the steps for the unmarried device.

1. Unplug the ability cablevision for the router from the ability source.

2. Unplug the power cable for the modem from the ability source.

   Some modems take a fill-in battery. If you unplug the modem and lights stay on, remove the battery from the modem.

3. Look at least thirty seconds or and so.

   If you had to remove the battery from the modem, put it dorsum in.

4. Plug the modem dorsum into the power source. The lights on the modem will blink. Wait for them to stop blinking.

5. Plug your router dorsum into the power source.

   Look a few minutes for the modem and router to fully ability on. Y'all can usually tell when they're ready by looking at the status lights on the ii devices.

6. On your PC, endeavor to connect again.

Connection problems can be due to a variety of reasons—problems with the website, your device, the Wi-Fi router, modem, or your Internet access provider (ISP). Try the following steps to aid narrow down the source of the problem.

1. If the "Wi-Fi connected" icon  appears on the right side of the taskbar, visit a different website. If the website opens, in that location might be a problem with the specific website. If y'all can't connect to another website, go to the next footstep.

2. On another laptop or phone, attempt to connect to the same network. If you tin can connect, the source of the trouble is likely due to your device—go to the department Network troubleshooting on your device. If you can't connect to the network on whatsoever device, continue to the next stride.

3. Check to see if in that location is a problem with the connection to your Wi-Fi router. Do this by using a ping test.

   1. Select Search on the taskbar, typeCommand prompt. TheCommand Prompt button volition appear. To the right of it, selectRun as administrator >Yes.

   2. At the command prompt, blazonipconfig, and and so selectEnter. Wait for the proper name of your Wi-Fi network within the results, and then discover the IP address listed adjacent toDefault gateway for that Wi-Fi network.  Write down that address if yous need to.For instance:  192.168.1.ane

   3. At the prompt, blazonping <DefaultGateway> then selectEnter.For case, blazonping 192.168.1.i and selectEnter. The results should exist something like this:

• Reply from 192.168.ane.1: bytes=32 time=5ms TTL=64

• Answer from 192.168.i.1: bytes=32 time=5ms TTL=64

• Reply from 192.168.ane.one: bytes=32 fourth dimension=5ms TTL=64

• Reply from 192.168.ane.1: bytes=32 time=5ms TTL=64

• Ping statistics for 192.168.one.ane: Packets: Sent = iv, Received = iv, Lost = 0 (0% loss), Estimate round trip times in milli-seconds:  Minimum = 4ms, Maximum = 5ms, Boilerplate = 4ms

If you lot meet results like this and are getting a answer, then you lot accept a connexion to your Wi-Fi router, and then there might be a problem with your modem or ISP. Contact your Internet access provider or check online on some other device (if y'all tin can) to see if there's a service outage.

If the results of the ping test indicate that yous are not getting a reply from the router, try connecting your PC straight to your modem by using an Ethernet cable (if yous tin). If y'all can connect to the internet using an Ethernet cable, it confirms the connection problem is due to the Wi-Fi router. Make sure you lot've installed the latest firmware and encounter the documentation for your router.

Run network commands

Endeavour running these network commands to manually reset the TCP/IP stack, release and renew the IP accost, and flush and reset the DNS client resolver cache:

1. Select Search on the taskbar, typeCommand prompt. TheCommand Prompt button will announced. To the right of information technology, selectRun as administrator>Yep.

2. At the command prompt, run the following commands in the listed order, and so check to run into if that fixes your connexion trouble:

   • Typenetsh winsock reset and select Enter.

   • Typenetsh int ip reset and selectEnter.

   • Blazonipconfig /release and selectEnter.

   • Typeipconfig /renew and selectEnter.

   • Typeipconfig /flushdns and selectEnter.

Uninstall the network adapter commuter and restart

If the previous steps didn't piece of work, try to uninstall the network adapter commuter, and then restart your computer. Windows will automatically install the latest commuter. Consider this approach if your network connection stopped working properly after a recent update.

Before uninstalling, make sure you have drivers available as a backup. Visit the PC manufacturer's website and download the latest network adapter commuter from there. If your PC can't connect to the internet, you'll need to download a driver on a different PC and save it to a USB flash drive then you can install the driver on your PC. Y'all'll need to know the PC manufacturer and model name or number.

1. Select Search on the taskbar, typeDevice Manager, and then selectDevice Manager from the list of results.

2. ExpandNetwork adapters, and locate the network adapter for your device.

3. Select the network adapter, press and concord (or right-click), and so selectUninstall device > theAttempt to remove the driver for this device check box >Uninstall.

4. Afterwards uninstalling the driver, select theStartbutton >Ability  >Restart.

Later your PC restarts, Windows volition automatically look for and install the network adapter driver. Check to see if that fixes your connection problem. If Windows doesn't automatically install a driver, effort to install the backup driver you lot saved before uninstalling.

Check if your network adapter is uniform with the latest Windows Update

If yous lost your network connection immediately after upgrading to or updating Windows 11, it's possible that the electric current driver for your network adapter was designed for a previous version of Windows. To check, attempt temporarily uninstalling the recent Windows Update:

1. Select theStart  button, and then enter settings. SelectSettings> Windows Update>Update history> Uninstall updates.

2. Select the most recent update, then selectUninstall.

If uninstalling the most recent update restores your network connection, check to come across if an updated driver is bachelor:

1. Select Search on the taskbar, typeDevice Manager, and and so selectDevice Director from the list of results.

2. ExpandNetwork adapters, and locate the network adapter for your device.

3. Select the network adapter, press and hold (or right-click), then selectUpdate driver > Search automatically for updated driver software, and then follow the instructions.

4. Afterwards installing the updated driver, select theOffsetpush button >Power> Restart if you're asked to restart, and run across if that fixes the connection upshot.

If Windows tin can't find a new driver for your network adapter, visit the PC manufacturer'due south website and download the latest network adapter driver from at that place. You'll need to know the PC manufacturer and model name or number.

Do one of the following:

• If you couldn't download and install a newer network adapter commuter, hide the update that'southward causing yous to lose your network connection. To learn how to hide updates, see Hide Windows Updates or driver updates.

• If you could successfully install updated drivers for your network adapter, and so reinstall the latest updates. To do this, select theStart button, then enter settings. SelectSettings>Windows Update > Check for updates.

Utilise network reset

Using network reset should exist the concluding step you endeavor. Consider using it if the steps above don't help to go y'all continued.

This tin assistance solve connexion problems you might have after upgrading from Windows 10 to Windows 11. It tin also aid to fix the trouble where you can connect to the internet, but tin can't connect to shared network drives. Network reset removes any network adapters you have installed and the settings for them. After your PC restarts, any network adapters are reinstalled, and the settings for them are ready to the defaults.

1. Select theStart button, then enter settings. SelectSettings>Network & internet  >Advanced network settings > Network reset.
   Open Network & Internet Status settings

2. On theNetwork reset screen, selectReset now >Yes to confirm.

Wait for your PC to restart, and see if that fixes the trouble.

Notes:

• After using network reset, you might need to reinstall and set up other networking software you might be using, such as VPN client software or virtual switches from Hyper‑V (if yous're using that or other network virtualization software).

• Network reset might set each one of your known network connections to a public network contour. In a public network contour, your PC is not discoverable to other PCs and devices on the network, which can help make your PC more than secure. However, if your PC is used for file or printer sharing, you'll need to make your PC discoverable again by setting it to use a individual network profile. To do this, select theShowtime button, then enter settings. SelectSettings>Network & net >Wi-Fi. On theWi-Fi screen, selectManage known networks > the network connection yous want to change. UnderNetwork profile type, selectPrivate.

Check your Wi-Fi settings

Wi-Fi adapter manufacturers might take different advanced settings you lot can change based on your network surround or connexion preferences.

Check the Wireless Mode setting for your network adapter and make sure it matches the capabilities of the network you're trying to connect to. If information technology doesn't match, you won't exist able to connect, and the network might non appear in the list of available networks. The Wireless Mode volition frequently be fix to Auto or something similar by default, which enables connection for every kind of network that's supported.

To find the wireless mode setting

1. In Device Manager, selectNetwork adapters, and and so double-click the network adapter proper name.

2. Select theAdvanced tab and wait for aWireless Style setting. Make certain it's set up to the mode your network is using.

Wi-Fi profile settings

Windows uses the Wi-Fi profile to save the settings that are needed to connect to a Wi-Fi network. These settings include the network security type, primal, network name (SSID), and so on. If you tin't connect to a Wi-Fi network that y'all could connect to before, it's possible that the network settings might accept changed or the contour is corrupted.

To ready this, remove (or "forget") the network connection, then reconnect to the network. When you forget a network connection, it removes the Wi-Fi network profile from your PC.

To forget a network

1. Select theStart button, then enter settings. SelectSettings>Network & internet.

2. SelectWi-Fi, then selectManage known networks.

3. Select the network you desire to forget, then selectForget.

Afterward, select the Wi-Fi icon on the taskbar and try to reconnect to the network to renew the network connection.

Cheque your dwelling house layout

Your Wi-Fi network might exist affected by the network's frequency band, channel congestion, and/or signal force.  For more than info, meet Wi-Fi problems and your home layout.

Check for additional symptoms for the "No internet connection" icon.

There may be additional troubleshooting steps y'all tin can try, depending on which symptoms y'all're having. To view these steps, check out Wi-Fi connection icons and what they mean.

Related topics

• Setting upwardly a wireless network

• How to find your wireless network countersign

• Analyze the wireless network report

• Wi-Fi tools and apps

• Brand a Wi-Fi network public or private in Windows

Things to try first

Try these things beginning to help you fix or narrow down the connexion problem.

• Make certain Wi‑Fi is turned on. Select the "No internet connection" icon on the correct side of the taskbar, and make sure Wi-Fi is turned on. If it isn't, select it to turn information technology on. Also, make sure Airplane mode is turned off.

  

• Afterwards, see if a Wi-Fi network you recognize and trust appears in the list of networks. If information technology does, select the Wi-Fi network, and they try to connect to it. If it says Continued underneath the network name, select Disconnect, wait a moment, and and so select Connect once again.

• Effort connecting to a network on a different frequency ring. Many consumer Wi-Fi routers broadcast at ii different network frequency bands:  two.4 GHz and five GHz. These will appear as separate networks in the list of available Wi-Fi networks. If your list of available Wi-Fi networks includes both a ii.4 GHz network and a v GHz network, effort connecting to the other network. To learn more about the differences between ii.iv GHz networks and 5 GHz networks, cheque out Wi-Fi problems and your home layout.

• Make sure the physical Wi‑Fi switch on your laptop is turned on. (An indicator light usually shows when it's on.)

• Run the Network troubleshooter. The Network troubleshooter can help diagnose and set up common connexion problems.

To run the Network troubleshooter

1. Select the Kickoff push >Settings > Network & Net > Status.
   Open up Network & Internet Status settings

2. Under Change your network settings, select Network troubleshooter.

3. Follow the steps in the troubleshooter, and see if that fixes the problem.

• Restart your modem and wireless router. This helps create a new connection to your isp (ISP).

  
  When you lot do this, everyone that is connected to your Wi-Fi network will exist temporarily disconnected. The steps you lot take to restart your modem and router can vary, but here are the full general steps. (Notation: If you accept a cable modem/Wi-Fi router combo device, you just need to follow the steps for the single device.)

  1. Unplug the power cable for the router from the ability source.

  2. Unplug the power cable for the modem from the ability source.

     Some modems have a backup battery. If you unplug the modem and lights stay on, remove the battery from the modem.

  3. Wait at least 30 seconds or so.

     If you had to remove the bombardment from the modem, put it back in.

  4. Plug the modem back into the power source. The lights on the modem will blink. Look for them to stop blinking.

  5. Plug your router back into the power source.

     Await a few minutes for the modem and router to fully power on. You tin usually tell when they're ready by looking at the status lights on the ii devices.

  6. On your PC, try to connect again.

Connectedness problems can be due to a variety of reasons—bug with the website, your device, the Wi-Fi router, modem, or your Isp (ISP). Try the post-obit steps to help narrow down the source of the problem.

1. If the "Wi-Fi connected" icon  appears on the correct side of the taskbar, visit a different website. If the website opens, at that place might exist a problem with the specific website. If you can't connect to some other website, become to the next step.

2. On another laptop or telephone, try to connect to the same network. If you can connect, the source of the problem is likely due to your device—go to the section Network troubleshooting on your device. If you can't connect to the network on any device, continue to the side by side step.

3. Cheque to see if there is a problem with the connection to your Wi-Fi router.  Do this past using a ping test.

   1. In the search box on the taskbar, blazon Control prompt. The Command Prompt button will appear. To the right of it, select Run as administrator > Yes.

   2. At the command prompt, type ipconfig, and then select Enter. Look for the proper noun of your Wi-Fi network within the results, then discover the IP address listed adjacent to Default gateway for that Wi-Fi network.  Write downwards that address if you need to. For example:  192.168.1.1

   3. At the prompt, blazon ping <DefaultGateway> and and then select Enter. For case, type ping 192.168.1.1 and select Enter. The results should be something like this:

• Reply from 192.168.1.1: bytes=32 time=5ms TTL=64

• Reply from 192.168.1.1: bytes=32 fourth dimension=5ms TTL=64

• Respond from 192.168.1.1: bytes=32 fourth dimension=5ms TTL=64

• Respond from 192.168.1.1: bytes=32 time=5ms TTL=64

• Ping statistics for 192.168.1.1: Packets: Sent = 4, Received = 4, Lost = 0 (0% loss), Estimate circular trip times in milli-seconds:  Minimum = 4ms, Maximum = 5ms, Average = 4ms

If you see results like this and are getting a reply, and then you have a connection to your Wi-Fi router, and then there might be a problem with your modem or Isp. Contact your ISP or bank check online on some other device (if you tin) to encounter if there's a service outage.

If the results of the ping test indicate that you are not getting a reply from the router, try connecting your PC straight to your modem by using an Ethernet cable (if you tin). If you tin connect to the internet using an Ethernet cable, information technology confirms the connection trouble is due to the Wi-Fi router. Make sure you've installed the latest firmware and come across the documentation for your router.

Run network commands

Endeavour running these network commands to manually reset the TCP/IP stack, release and renew the IP accost, and flush and reset the DNS client resolver enshroud:

1. In the search box on the taskbar, type Command prompt. The Command Prompt push will announced. To the right of information technology, select Run equally administrator > Aye.

2. At the command prompt, run the following commands in the listed order, and then bank check to see if that fixes your connection problem:

   • Type netsh winsock reset and select Enter.

   • Blazon netsh int ip reset and select Enter.

   • Type ipconfig /release and select Enter.

   • Blazon ipconfig /renew and select Enter.

   • Type ipconfig /flushdns and select Enter.

Uninstall the network adapter driver and restart

If the previous steps didn't work, endeavour to uninstall the network adapter driver, and so restart your figurer. Windows will automatically install the latest driver. Consider this approach if your network connection stopped working properly after a recent update.

Earlier uninstalling, make sure you lot have drivers bachelor equally a fill-in. Visit the PC manufacturer'south website and download the latest network adapter driver from there. If your PC tin can't connect to the cyberspace, you lot'll need to download a driver on a unlike PC and save it to a USB wink drive so you can install the driver on your PC. You'll need to know the PC manufacturer and model name or number.

1. In the search box on the taskbar, type Device Manager, and then select Device Managing director from the list of results.

2. Expand Network adapters, and locate the network adapter for your device.

3. Select the network adapter, press and agree (or right-click), and so selectUninstall device > theEndeavor to remove the driver software for this device check box >Uninstall.

4. Subsequently uninstalling the driver, select the Offset push > Power > Restart.

   After your PC restarts, Windows will automatically look for and install the network adapter commuter. Bank check to run across if that fixes your connection problem. If Windows doesn't automatically install a driver, try to install the backup driver you lot saved before uninstalling.

Bank check if your network adapter is compatible with the latest Windows Update

If y'all lost your network connection immediately after upgrading or updating Windows 10, it'due south possible that the electric current driver for your network adapter was designed for a previous version of Windows. To bank check, endeavour temporarily uninstalling the recent Windows Update:

1. Select the Start button, and then select Settings  > Update & Security > Windows Update > View update history > Uninstall updates.

2. Select the nearly contempo update, then select Uninstall.

If uninstalling the near recent update restores your network connection, check to see if an updated commuter is available:

1. In the search box on the taskbar, type Device Manager, then select Device Managing director from the list of results.

2. Expand Network adapters, and locate the network adapter for your device.

3. Select the network adapter, select Update driver > Search automatically for updated driver software, and and so follow the instructions.

4. After installing the updated driver, select the Start button > Power > Restart if you're asked to restart, and run across if that fixes the connection issue.

If Windows can't find a new driver for your network adapter, visit the PC manufacturer's website and download the latest network adapter driver from in that location. You lot'll need to know the PC manufacturer and model name or number.

Practise one of the following:

• If you couldn't download and install a newer network adapter driver, hide the update that's causing you to lose your network connection. To acquire how to hibernate updates, see Hibernate Windows Updates or driver updates.

• If y'all could successfully install updated drivers for your network adapter, so reinstall the latest updates. To do this, select the Get-go button, and then select Settings  > Update & Security > Windows Update > Check for updates.

Apply network reset

Using network reset should be the last footstep you try. Consider using it if the steps above don't help to go you lot continued.

This can help solve connexion problems you might take after upgrading from a previous version of Windows to Windows ten. It can likewise help to fix the problem where yous can connect to the internet, simply can't connect to shared network drives. Network reset removes any network adapters you take installed and the settings for them. After your PC restarts, whatsoever network adapters are reinstalled, and the settings for them are set to the defaults.

Note:To use network reset, your PC must be running Windows ten Version 1607 or subsequently. To see which version of Windows 10 your device is currently running, select the Start button, then select Settings > Organization > Most.

1. Select the Offset push, and then select Settings  > Network & Internet > Status > Network reset.
   Open Network & Internet Status settings

2. On the Network reset screen, select Reset at present > Yes to confirm.

   Wait for your PC to restart, and see if that fixes the problem.

Notes:

• After using network reset, you might need to reinstall and ready up other networking software you might exist using, such as VPN client software or virtual switches from Hyper‑Five (if you lot're using that or other network virtualization software).

• Network reset might gear up each one of your known network connections to a public network profile. In a public network profile, your PC is not discoverable to other PCs and devices on the network, which can help make your PC more secure. Even so, if your PC is used for file or printer sharing, you lot'll demand to brand your PC discoverable again by setting it to use a private network profile. To do this, select the Kickoff push button, then select Settings > Network & Internet > Wi-Fi . On the Wi-Fi screen, select Manage known networks > the network connectedness you lot desire to change > Properties. Nether Network profile, selectIndividual.

Check your Wi-Fi settings

Wi-Fi adapter manufacturers might have unlike advanced settings yous can alter based on your network surroundings or connection preferences.

Check the Wireless Way setting for your network adapter and brand sure it matches the capabilities of the network you're trying to connect to. If it doesn't friction match, you lot won't be able to connect, and the network might not announced in the list of bachelor networks. The Wireless Manner will often be fix to Auto or something like by default, which enables connection for every kind of network that's supported.

To observe the wireless fashion setting

1. In Device Managing director, select Network adapters, then double-click the network adapter name.

2. Select the Advanced tab and look for a Wireless Way setting. Make sure it's set to the way your network is using.

Wi-Fi profile settings

Windows uses the Wi-Fi profile to save the settings that are needed to connect to a Wi-Fi network. These settings include the network security type, key, network proper name (SSID), and and so on. If you can't connect to a Wi-Fi network that you could connect to before, information technology'south possible that the network settings might take changed or the profile is corrupted.

To fix this, remove (or "forget") the network connectedness, then reconnect to the network. When you forget a network connection, it removes the Wi-Fi network profile from your PC.

To forget a network

1. Select the Wi-Fi network  icon on the right side of the taskbar, then select Network & Internet settings.

2. Select Wi-Fi , so select Manage known networks.

3. Select the network you want to forget, then select Forget.

Afterwards, select the Wi-Fi icon on the taskbar and try to reconnect to the desired network to renew the network connection.

Check your home layout

Your Wi-Fi network might be affected by the network'due south frequency band, aqueduct congestion, and/or signal strength.  For more info, run into Wi-Fi problems and your dwelling layout.

Check for additional symptoms for the "No net connectedness" icon

There may be boosted troubleshooting steps you can attempt, depending on which symptoms you're having. To view these steps, check out Wi-Fi connexion icons and what they mean.

Related topics

• Setting upward a wireless network

• How to find your wireless network password

• Analyze the wireless network written report

• Wi-Fi tools and apps

• Make a Wi-Fi network public or private in Windows x

• Make sure Wi-Fi is turned on.

  1. Swipe in from the right border of the screen, selectSettings, then select theNetwork icon.

  2. Turn onWi-Fi.

• Brand sure the physical Wi‑Fi switch on your laptop is turned on. (An indicator low-cal usually shows when it'south on.)

• Make sure your PC isn't in airplane manner.

  1. Swipe in from the right border of the screen, selectSettings, then select theNetwork icon.

  2. Turn offAirplane style.

• Move closer to the router or access indicate if you tin.

• If you don't see the network name at all, the router or access indicate might not exist fix to broadcast the network name. In this example, you'll need to connect to information technology manually.

  1. Swipe in from the right border of the screen, and and then selectSettings.

  2. Select theNetwork icon, and so selectHidden network.

  3. Type the network name and selectNext.

  4. Type the countersign and selectNext.

  5. Follow any additional instructions to get continued.

• The network will be added to your list of networks and volition be bachelor to connect to when your figurer is in range of the network. To connect to the network, follow these steps:

  1. OpenConnect to a Network by selecting the network icon in the notification surface area.

  2. SelectUnnamed Network, selectConnect, and and then blazon the network information. The network will be added to your list of networks and will be available to connect to in the future when your computer is in range of the network..

Let Windows try to aid you ready the problem. Endeavor running the Network troubleshooter to meet if it can diagnose and set the problem.

Select theShowtime push, start typingNetwork problems, and then selectIdentify and repair network bug in the list.

The Network Troubleshooter (mentioned above) can help diagnose and fix common connection problems. Subsequently using that, endeavour running the network commands below because the combination of doing these 2 things can help yous get continued.

If your trouble isn't fixed later on running the Network troubleshooter, try to:

• Reset the TCP/IP stack.

• Release the IP accost.

• Renew the IP address.

• Flush and reset the DNS client resolver enshroud.

Here's how to run networking commands in a command prompt:

1. Select the Outset  button, start typing cmd, correct-click Command Prompt in the list, select Run as Administrator, and then select Yes.

2. At the control prompt, run the following commands in the listed club and and so bank check to see if that fixes your connection problem:

   • Blazon netsh winsock reset and press Enter.

   • Type netsh int ip reset and press Enter.

   • Type ipconfig /release and press Enter.

   • Type ipconfig /renew and press Enter.

   • Type ipconfig /flushdns and press Enter.

This helps create a new connexion to your Internet service provider (ISP). When you do this, everyone that is connected to your Wi-Fi network will be temporarily asunder.

The steps yous take to restart your modem and router can vary, only hither are the general steps:

1. Unplug the power cable for the router from the power source.

2. Unplug the power cable for the modem from the power source.

   Some modems have a backup battery. So if you unplug the modem and lights stay on, remove the bombardment from the modem.

3. Expect at to the lowest degree 30 seconds or and then.

   If you had to remove the bombardment from the modem, put it back in.

4. Plug the modem back into the ability source. The lights on the modem will blink. Wait for them to stop blinking.

5. Plug your router dorsum into the ability source.

   Wait a few minutes for the modem and router to fully ability on. Y'all can usually tell when they're ready by looking at the status lights on the two devices.

6. On your PC, endeavor to connect again.

Make sure information technology'southward not a trouble with your cable modem or Isp (Internet access provider). If it is, contact your ISP.

1. Select the Start  button, offset typing cmd, correct-click Command Prompt in the listing, select Run as Administrator, so select Yes.

2. At the command prompt, blazon ipconfig.

   Look for the IP address listed side by side to Default gateway. Write down that address if you demand to. For example, 192.168.1.ane.

3. At the prompt, type ping <Default gateway> and press Enter. For example, type ping 192.168.1.one and press Enter.

   The consequence should be something like this:

   Answer from 192.168.ane.one: bytes=32 time=5ms TTL=64
   Reply from 192.168.one.ane: bytes=32 fourth dimension=5ms TTL=64
   Reply from 192.168.1.1: bytes=32 fourth dimension=5ms TTL=64
   Reply from 192.168.1.1: bytes=32 time=5ms TTL=64
   Ping statistics for 192.168.1.ane: Packets: Sent = 4, Received = 4, Lost = 0 (0% loss), Approximate circular trip times in milli-seconds: Minimum = 4ms, Maximum = 5ms, Average = 4ms

If the ping is successful and you see results similar to the results above, but you can't connect to the Internet on your PC, in that location may be a problem with your modem or Internet service provider (Internet access provider).

If you're still having problem connecting to a network, it might be related to your network adapter.

• Endeavour using the Network Adapter troubleshooter to automatically find and gear up some problems. This troubleshooter will disable and re-enable the adapter, and attempt some other common repairs.

  Select the Commencement  button, start typing Troubleshooting, and so select Troubleshooting in the list. Select View all>Network Adapter.

• Update the network adapter driver. An outdated or incompatible network adapter driver can crusade connection problems. Cheque to see if an updated commuter is available.

  1. Select the Showtime  push, start typing Device Manager, and then select it in the list.

  2. In Device Director, selectNetwork adapters, right-click your adapter, and so select Backdrop.

  3. Select the Driver tab, and then select Update Driver.

  4. Select Search automatically for updated commuter software.

If Windows tin't find a new driver for your network adapter, visit the PC manufacturer's website and download the latest network adapter commuter from there. If your PC tin can't connect to the Cyberspace, yous'll demand to download a driver on a unlike PC and save it to a USB wink bulldoze then you lot can install the commuter on your PC. You'll need to know the PC manufacturer and model name or number.

Hither are some things to check and endeavor with your router if you're at home and having problem getting connected.

• If you don't see the network name, sign in to your router and bank check to see if it'southward set to broadcast the network name.

  1. Connect your PC to your router using an Ethernet cable.

  2. Open your web browser and type the IP address for your wireless router. (For example, 192.168.1.one or 172.sixteen.0.0—check the documentation for your router to find the default IP address.)

  3. Sign in with your user proper noun and password, and so make certain an option labeled Enable SSID Broadcast, Wireless SSID broadcast, or something similar is turned on. This setting is ofttimes on a Wireless Settings page.

• Check to see if your Wi-Fi network uses Media Access Control (MAC) address filtering for security. If it does, you'll demand to add the MAC address for your PC to the access list on your router before you can connect.

  1. Select the Outset button. Showtime typing cmdand correct-click Command Prompt in the list. Select Run as Administrator, and and so select Yes.

  2. At the command prompt, type ipconfig /all.

     Write downwards the address that appears next toPhysical Accost for your wireless network adapter. This is the address yous'll need to add to the admission list on your router.

  To add the MAC address to the admission list on your router:

  1. Open your web browser and type the IP address for your wireless router. (For example, 192.168.i.ane or 172.xvi.0.0—check the documentation for your router to find the default IP accost.)

  2. Sign in with your user name and password, then expect for a setting that says MAC Address Filter or something similar.

  3. Add the MAC address y'all wrote down for your PC to the access list and salve your changes.

  On your PC, effort to connect to the Wi-Fi network again.

• Make certain Wi-Fi is turned on.

  1. On a laptop, open up Windows Mobility Eye by selecting the Commencement button and and so selectingCommand Panel>Mobile PC>Windows Mobility Center.

  2. Look in theWireless Networksection. If Wi-Fi is on, the button should sayTurn wireless off.

• Brand sure the physical Wi‑Fi switch on your laptop is turned on. (An indicator calorie-free normally shows when it'southward on.)

• Check and brand sure your PC isn't in airplane manner.

• Movement closer to the router or admission betoken if you can.

• If you don't see the network name at all, the router or access indicate might not exist set to broadcast the network proper name. In this case, you'll need to connect to information technology manually.

  1. Open Manage Wireless Networks by selecting theStart button, so selectingControl Console. In the search box, typewireless and then selectManage wireless networks.

  2. SelectAdd, and so selectManually create a network profile.

  3. Blazon the network information.

  4. If yous want Windows to automatically connect when the network is in range, select theKickoff this connectedness automatically check box.

  5. Select theConnect fifty-fifty if the network is non broadcasting bank check box, selectNext, and then selectShut.

• The network will be added to your listing of networks and will exist available to connect to when your computer is in range of the network. To connect to the network, follow these steps:

  1. OpenConnect to a Network by selecting the network icon in the notification area.

  2. SelectUnnamed Network, selectConnect, then type the network data. The network volition exist added to your listing of networks and will be available to connect to in the future when your estimator is in range of the network..

Allow Windows endeavour to assistance yous gear up the problem. Effort running the Network troubleshooter to encounter if it can diagnose and prepare the problem.

Open the Network troubleshooter by right-clicking the network icon in the notification surface area and so selectingTroubleshoot problems.

The Network Troubleshooter (mentioned to a higher place) can assist diagnose and prepare common connection issues. After using that, try running the network commands below because the combination of doing these two things can assistance you get continued.

If your trouble isn't fixed after running the Network troubleshooter, endeavor to:

• Reset the TCP/IP stack.

• Release the IP address.

• Renew the IP accost.

• Flush and reset the DNS client resolver cache.

Here's how to run networking commands in a command prompt:

1. Select theStart push button . Blazon cmd in the search box, right-click cmd in the list, select Run as administrator, and then select Yes.

2. At the control prompt, run the following commands in the listed order and then check to see if that fixes your connection problem:

   • Type netsh winsock reset and printing Enter.

   • Type netsh int ip reset and press Enter.

   • Type ipconfig /release and press Enter.

   • Type ipconfig /renew and printing Enter.

   • Type ipconfig /flushdns and press Enter.

This helps create a new connection to your Internet service provider (ISP). When you practice this, anybody that is connected to your Wi-Fi network volition be temporarily disconnected.

The steps you take to restart your modem and router can vary, but hither are the general steps:

1. Unplug the ability cablevision for the router from the power source.

2. Unplug the power cable for the modem from the power source.

   Some modems have a backup battery. And then if yous unplug the modem and lights stay on, remove the battery from the modem.

3. Wait at least 30 seconds or then.

   If you had to remove the battery from the modem, put information technology dorsum in.

4. Plug the modem back into the ability source. The lights on the modem volition blink. Look for them to stop blinking.

5. Plug your router dorsum into the ability source.

   Wait a few minutes for the modem and router to fully ability on. You lot can normally tell when they're ready by looking at the condition lights on the 2 devices.

6. On your PC, try to connect once more.

Make sure it's not a problem with your cable modem or Internet service provider (Internet access provider). If it is, contact your Internet service provider.

1. Select the Start button . Type cmd in the search box, right-click cmd in the listing, select Run equally ambassador, and then select Yes.

2. At the command prompt, type ipconfig.

   Look for the IP address listed next to Default gateway. Write down that address if you lot need to. For instance, 192.168.ane.1.

3. At the prompt, type ping <Default gateway> and press Enter. For instance, type ping 192.168.one.1 and press Enter.

   The result should be something like this:

   Reply from 192.168.1.ane: bytes=32 time=5ms TTL=64
   Reply from 192.168.1.1: bytes=32 time=5ms TTL=64
   Reply from 192.168.ane.i: bytes=32 time=5ms TTL=64
   Answer from 192.168.i.1: bytes=32 time=5ms TTL=64
   Ping statistics for 192.168.i.1: Packets: Sent = iv, Received = 4, Lost = 0 (0% loss), Approximate round trip times in milli-seconds: Minimum = 4ms, Maximum = 5ms, Average = 4ms

If the ping is successful and you lot meet results similar to the results higher up, only yous can't connect to the Net on your PC, there may exist a problem with your modem or Cyberspace service provider (ISP).

If yous're yet having trouble connecting to a network, information technology might be related to your network adapter.

• Effort using the Network Adapter troubleshooter to automatically find and ready some problems. This troubleshooter will disable and re-enable the adapter, and try some other common repairs.

  Open up the Network Adapter troubleshooter by selecting the First button and then selecting Control Panel. In the search box, type troubleshooter so select Troubleshooting>View all >Network Adapter.

• Update the network adapter driver. An outdated or incompatible network adapter driver can cause connection problems. Cheque to see if an updated driver is available.

  1. Open up Device Manager by selecting the Beginning button , selecting Control Panel, selecting System and Security, so, under System, selecting Device Manager . If yous're prompted for an administrator password or confirmation, type the password or provide confirmation.

  2. In Device Manager, selectNetwork adapters, correct-click your adapter, and then select Properties.

  3. Select the Driver tab, and and so select Update Driver.

  4. Select Search automatically for updated driver software.

If Windows can't detect a new driver for your network adapter, visit the PC manufacturer's website and download the latest network adapter driver from there. If your PC can't connect to the Internet, you'll need to download a driver on a different PC and save it to a USB flash drive and then you can install the commuter on your PC. You lot'll need to know the PC manufacturer and model name or number.

Hither are some things to cheque and try with your router if you're at home and having problem getting continued.

• If you don't see the network name, sign in to your router and cheque to see if it's set to broadcast the network name.

  1. Connect your PC to your router using an Ethernet cablevision.

  2. Open your web browser and type the IP address for your wireless router. (For case, 192.168.1.1 or 172.16.0.0—check the documentation for your router to find the default IP address.)

  3. Sign in with your user proper name and countersign, and so make certain an pick labeled Enable SSID Circulate, Wireless SSID broadcast, or something similar is turned on. This setting is often on a Wireless Settings page.

• Check to see if your Wi-Fi network uses Media Access Control (MAC) address filtering for security. If it does, yous'll need to add the MAC address for your PC to the access list on your router earlier yous can connect.

  1. Select the Get-go push button. Type cmd in the search box and correct-click cmd in the list. Select Run equally administrator, and then select Yeah.

  2. At the control prompt, type ipconfig /all.

     Write down the accost that appears next toPhysical Address for your wireless network adapter. This is the accost you lot'll need to add to the access list on your router.

  To add the MAC address to the admission list on your router:

  1. Open your web browser and blazon the IP address for your wireless router. (For example, 192.168.one.1 or 172.16.0.0—check the documentation for your router to find the default IP address.)

  2. Sign in with your user name and password, then look for a setting that says MAC Address Filter or something similar.

  3. Add together the MAC address you wrote down for your PC to the access list and save your changes.

  On your PC, try to connect to the Wi-Fi network again.

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Source: https://support.microsoft.com/en-us/windows/fix-wi-fi-connection-issues-in-windows-9424a1f7-6a3b-65a6-4d78-7f07eee84d2c

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